Humber Teaching NHS Foundation Trust
The closing date is 25 January 2023
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Job summary
An opportunity has arisen for clinical lead, Band 7 to join the Mental Health Crisis Intervention Team. The service provides crisis and acute care in the community to individuals in Hull and the East Riding of Yorkshire and we will be working closely with Yorkshire Ambulance Service proving care to distressed individuals.
We are seeking individuals who are motivated, enthusiastic and have experience of working with people who have complex needs and enduring mental illness. You will have strong organisational skills, being able to demonstrate an ability to prioritise and delegate work effectively.
We are seeking individuals who are open to and keen to lead on innovation, developing robust care pathways and enhancing the patient experience. You will be confident in your liaison and communication with other professionals, with an ability to manage conflict when this arises.
The team work closely with local services in order to help collaboratively serve the needs of those with mental health difficulties.
Main duties of the job
To be accountable in own area of responsibility to provide clinical, professional and organisational leadership, ensuring the delivery of evidence based clinical interventions and practice.
To continue to demonstrate advanced clinical skills in practice and provide support and advice re service development and the delivery of care in partnership with service users, carers, staff, managers, other agencies, across several teams/geographical areas.
To directly manage/lead a multi-disciplinary team in the delivery of an effective, high quality mental health service to those who are experiencing a mental health crisis, their relatives and carers. Assesses service users/clients, plans, implements care in a variety of settings, provides highly specialist advice; maintains associated records.
About us
We are an award winning and CQC rated good, health and social care Trust that delivers care to communities in Hull, East Yorkshire, Scarborough and Ryedale and Whitby. We deliver safe, effective and integrated health services that improve the physical, mental and social health and wellbeing of our patients and service users.
To find out more about our wide range of services including mental health, learning disabilities, children and young people service, Forensic, Community and Primary Care visit our website humber.nhs.uk/Services
You will join our team of over 3,600 colleagues that work together across our wide geography and specialties to change lives every day. We're extremely proud of our Trust community and we know you can expect to receive a warm welcome and all the support you'll need from your new team to get you started.
We are a forward thinking and dynamic Trust with a real commitment to staff development to ensure the delivery of high quality, person-centred and compassionate care to patients. We value our staff and invest in them to ensure they have the right skills and competencies to deliver outstanding care.
The Trust recognises the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Date posted
11 January 2023
Pay scheme
Agenda for change
Band
Band 7
Salary
£41,659 to £47,672 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
338-4914124-23
Job locations
Miranda House
Gladstone Street
Hull
HU3 2RT
Job description
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For further information with regard to this vacancy please see the attached Job Description and Person Specification.
Person Specification
Qualifications and knowledge
Essential
- Relevant professional qualification i.e.; Registered Nurse, Registered Social Worker, State Registered O/T or Psychologist.
- Professional knowledge acquired through degree supplemented by post graduate diploma specialist training, experience, short courses plus further specialist training to masters equivalent level
- Demonstrable experience of mentoring pre-registration students/trainees.
- Full understanding of relevant policy, legislation, drivers and their application to clinical and service area, e.g. Mental Capacity Act, Social Inclusion
Desirable
- Advanced/expert understanding/application of relevant clinical practice/standards/audit within identified clinical area
Experience, skills and competences
Essential
- Evidence of sound post-registration professional practice
- Evidence of advanced practice skills and able to demonstrate the impact of this on practice change/development
- Demonstrable experience of working in the specific field where the post is held
- Experience of leading changing in a clinical environment.
Desirable
- oProven leadership/management experience, able to demonstrate examples of positive impact/change within service delivery/practice at an advanced/expert level
Personal Attributes
Essential
- Ability to lead/motivate staff to embrace change
Person Specification
Qualifications and knowledge
Essential
- Relevant professional qualification i.e.; Registered Nurse, Registered Social Worker, State Registered O/T or Psychologist.
- Professional knowledge acquired through degree supplemented by post graduate diploma specialist training, experience, short courses plus further specialist training to masters equivalent level
- Demonstrable experience of mentoring pre-registration students/trainees.
- Full understanding of relevant policy, legislation, drivers and their application to clinical and service area, e.g. Mental Capacity Act, Social Inclusion
Desirable
- Advanced/expert understanding/application of relevant clinical practice/standards/audit within identified clinical area
Experience, skills and competences
Essential
- Evidence of sound post-registration professional practice
- Evidence of advanced practice skills and able to demonstrate the impact of this on practice change/development
- Demonstrable experience of working in the specific field where the post is held
- Experience of leading changing in a clinical environment.
Desirable
- oProven leadership/management experience, able to demonstrate examples of positive impact/change within service delivery/practice at an advanced/expert level
Personal Attributes
Essential
- Ability to lead/motivate staff to embrace change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Additional information
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Humber Teaching NHS Foundation Trust
Address
Miranda House
Gladstone Street
Hull
HU3 2RT
Employer's website
Employer details
Employer name
Humber Teaching NHS Foundation Trust
Address
Miranda House
Gladstone Street
Hull
HU3 2RT
Employer's website
For questions about the job, contact:
Team lead
Helen Collins
hcollins5@nhs.net
Date posted
11 January 2023
Pay scheme
Agenda for change
Band
Band 7
Salary
£41,659 to £47,672 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
338-4914124-23
Job locations
Miranda House
Gladstone Street
Hull
HU3 2RT
Supporting documents
Privacy notice
Humber Teaching NHS Foundation Trust's privacy notice (opens in a new tab)
FAQs
How does a crisis intervention team work? ›
Crisis intervention teams (CITs) use specialized police-led, pre-booking responses to divert individuals with mental illness. CITs consist of police officers who have undergone training in identifying and addressing serious mental illness.
What is crisis intervention in mental health? ›Mental health crisis intervention refers to methods that offer immediate, short-term help to individuals who are experiencing an event that is producing emotional, mental, physical, and behavioral distress or problems.
What are the typical parts of a crisis intervention team? ›Adult CIT has three key components: A community collaboration between mental health providers, law enforcement personnel, family and consumer advocates, and other stakeholders. Representatives from these stakeholder groups form a steering committee or advisory group.
What are the four 4 goals of crisis intervention? ›A helper's primary goals in a crisis are to identify, assess, and intervene; to return the indi- vidual to his/her prior level of functioning as quickly as possible; and to lessen any negative impact on future men- tal health.
What does a crisis team leader do? ›The team leader oversees crisis planning and response, keeps the effort on track, and makes major decisions. For the leader to be effective, senior executives, the board of directors, and other powers in the organization must fully back the leader in this role and support the decisions the leader makes.
What are the basic skills for crisis intervention? ›- Step One – Define the Problem. ...
- Step Two – Ensure Safety. ...
- Step Three – Provide Support. ...
- Step Four – Examine Alternatives. ...
- Step Five – Make a Plan. ...
- Step Six – Obtain Commitment.
Crisis intervention counselors support people dealing with critical life issues, such as the aftermath of natural disasters or acute mental health issues that may lead to self-harm. Their counseling differs from other forms of counseling by focusing on delivering short-term treatment to resolve crises immediately.
What is the role of the crisis team in mental health? ›Crisis teams (CRHTs)
Crisis teams support people who might otherwise need to go to hospital. They can support you during a crisis if you're already under their care.
Roles and Functions of A Crisis Management Team
Identifying the potential risks and concerns. Assessing the impact of the crisis. Preparing and activating an action plan.
The National Crisis Management Framework provides a comprehensive approach to understanding the components of a crisis or the 5Ps of crisis management: Predict, Prevent, Prepare, Perform and Post-Action and Assessment.
What is the most difficult part of crisis intervention? ›
Stage V: Generate and Explore Alternatives
This stage can often be the most difficult to accomplish in crisis intervention. Clients in crisis, by definition, lack the equanimity to study the big picture and tend to doggedly cling to familiar ways of coping even when they are backfiring.
Overall, the goals of crisis resolution are to prevent violence in the short term, and in the long term, to assist the patient's return to normal cognitive, emotional and behavioral functioning and avoid crisis recurrence.
What are the 6 stages of crisis team teach? ›He states a crisis has six stages: 1) warning, 2) risk assessment, 3) response, 4) management, 5) resolution, and 6) recovery.
What is the six stage model of crisis intervention? ›There are six recognized phases within every crisis: (1) Warning; (2) Risk Assessment; (3) Response; (4) Management; (5) Resolution; and (6) Recovery. This is the fourth of six topic briefings that will explore each phase of a crisis, identify specific areas of concern, and provide manageable solutions.
What are the three phases of crisis intervention? ›Crisis management can be divided into three phases: (1) pre-crisis, (2) crisis response, and (3) post-crisis. The pre-crisis phase is concerned with prevention and preparation. The crisis response phase is when management must actually respond to a crisis.
What makes a good crisis leader? ›Problem-solver – A great crisis leader needs to be able to adapt under many different circumstances. They should understand multiple approaches to a problem and know how to select the ideal fit for your business. Proactive – Being realistic about the possibility of a crisis occurring defines a great crisis manager.
What traits and skills are needed for crisis leadership? ›- Good coordinator: ...
- Decisiveness: ...
- Experience: ...
- Goal-driven orientation: ...
- Strong communicator: ...
- Able facilitator: ...
- Cool-headed: ...
- Good listener:
- Seek credible information. ...
- Use appropriate communication channels. ...
- Explain what your organization is doing about the crisis. ...
- Be present, visible, and available. ...
- Dedicate organizational resources for future crises.
Clear communication. Perhaps the most essential element of crisis leadership is clear and trustworthy communication. Best practices for crisis communication, established through years of psychological and organizational research, include transparency, honesty and empathy.
What makes a good crisis team member? ›He or she must be able to track and analyze data, consider human emotions and reactions, assess the likelihood of damage, initiate damage control measures, and make decisions under stress.
What should you not do during crisis intervention? ›
- Publicly ignoring the situation or delaying acknowledgement of a crisis. ...
- Being insincere. ...
- Avoiding the subject matter with your team and investors. ...
- Not publicly documenting the crisis and your response from the beginning. ...
- Losing touch with the affected customer base.
It aims to: Reduce the intensity of an individual's emotional, mental, physical and behavioral reactions to a crisis. Help individuals return to their level of functioning before the crisis.
What are the 4 types of crisis? ›- Financial Crisis.
- Personnel Crisis.
- Organizational Crisis.
- Technological Crisis.
- Natural Crisis.
- Confrontation Crisis.
- Workplace Violence Crisis.
- Crisis of Malevolence.
Crises can be divided into exactly four phases: the potential crisis phase, the latent crisis phase, the acute crisis phase, and the post-crisis phase. These classifications enable us to understand the dynamics of a crisis.
Who should be the leader of the crisis team? ›The Team Leader is responsible for the management of all aspects of response operations. This should be an individual who is already a leader in some capacity within the organization and can remain calm and collected during a high-pressure event.
Who leads the crisis communication team? ›Crisis communication team (See sample organisation chart below) may include: Chief Executive Officer. Head of public relations function. Vice presidents or directors of key functions.
What happens when you call the catt team? ›What happens when you call? Your local CATT service will conduct an initial risk and assessment over the phone, and may get in touch with other treating practitioners. From the initial assessment the CATT service will decide how to best support the person in crisis.
What is the first and most important step in crisis management? ›The first rule of crisis management is to communicate. Early hours are critical and they set the tone for the duration of the crisis. Be as open as possible; tell what you know and when you became aware of it; explain who is involved and what is being done to fix the situation.
What are crisis management tools? ›- The Master Events Log. The MEL (Master Events Log) is an essential document that can help the crisis team document the incident as soon as it starts to unfold. ...
- The Briefing Cycle. ...
- An EOC (Emergency Operations Room) ...
- Simulation Exercises.
An effective crisis management plan has 10 essential elements. These include a risk analysis, an activation protocol, a chain of command, a command center plan, response action plans, internal and external communication programs, resources, training, and a review.
What are crisis management techniques? ›
- Practice A 'What Would Happen If...' Exercise. ...
- Change According To The Times And Your People. ...
- Form A Crisis Management Team. ...
- Identify Your Key Risks. ...
- Prioritize A 'Crisis Focus' With The Team. ...
- Forget Traditional Hierarchical Barriers. ...
- Outsource The Development Of A Framework. ...
- Plan On Adjusting To Many Unknowns.
- Self Awareness. When considering crisis counseling skills, the focus is on the client, and rightly so. ...
- Being Nonjudgmental. ...
- A Calm Demeanor. ...
- High Tolerance for Stress. ...
- Specific Training.
Crisis intervention sessions range from 20 minutes to several hours long. The duration of crisis treatment can be anywhere from one session to several weeks, depending on the severity of the crisis and the individual's state of mental health.
What is the most widely used assessment practice in crisis intervention? ›The interview is the most commonly used method. The models of crisis assessment and intervention outlined below, therefore, use the interview as a primary assessment tool. Gilliland's Six-Step Model, which includes three listening and three action steps, is a useful crisis intervention model.
What is the major initial task in crisis intervention? ›The first step in crisis intervention process is to determine exactly what the problem is. This part of the process helps establish a connection between yourself and the client. The active listening process is important here: open-ended questions and the core factors of empathy, genuineness and positive regard.
WHAT ARE THE ABCS OF crisis counseling? ›A simple model of crisis intervention is the ABC Model. A number of crisis intervention models use this same three step process. Essentially, it involves establishing a relationship (A), understanding the problem (B), and taking action (C).
What skills do crisis counselors need? ›There are some qualities that can help counselors handling a crisis, including the ability to be empathetic, flexible, compassionate, resilient, collaborative, flexible, and emotionally stable and supportive (Ottens et al., 2009).
What are the three types of crisis in mental health? ›Crises can be categorized as maturational, situational, adventitious, or sociocultural.
How long do you stay with the crisis team? ›The Crisis Houses serve as an alternative to hospital admission and aim to offer support and treatment to resolve current crises. Crisis House admission is short-term and the maximum stay is two weeks. There are two mixed-gender Crisis Houses for adults (aged 18 +) across Camden and Islington Foundation Trust.
What are the 5 rules for crisis management? ›- No successful crisis response begins on the day of the crisis.
- Do the right thing. Follow your mission statement.
- “Trust us” never works.
- Don't assume you can manage a crisis by continuing to do things the way you have always done things.
- Break your own news.
Can you discharge yourself from the crisis team? ›
You have the right to refuse your treatment, including medication. If you do plan to leave the ward or refuse your treatment, staff would like it if you would talk with them about your decision. The doctor will discharge you when you are better or you can discharge yourself at any time.
What are the 5 stages of crisis? ›- Prevention. Actions taken to avoid an incident. ...
- Mitigation. ...
- Preparedness. ...
- Response. ...
- Recovery.
Some examples of mental health crises include depression, trauma, eating disorders, alcohol or substance abuse, self-injury and suicidal thoughts. If you suspect a friend or family member is experiencing an emotional crisis, your help can make a difference.
What are the three steps in crisis intervention? ›The model consists of three steps: pre- intervention, assessment, and disposition. Before responding to a community or individual in crisis, find out as much as possible.
What is the first and most important step in successful crisis management? ›Planning is the most important step to ensure an effective response using Crisis and Emergency Risk Communication (CERC). It takes considerable time and effort to develop and maintain a crisis communication plan.